β Frequently asked questions
Is Wee Artists safe for my child? βΌ
Yes. The app has no ads, no social features, and no third-party tracking. Your child draws in a totally safe, distraction-free space. The optional subscription sits behind a parental gate, so a child cannot buy anything on their own, and we collect no personal data from children β see our Privacy Policy for full details.
Does the app collect any information? βΌ
We collect no personal data β no names, no email addresses, no usage or analytics data β and drawings never leave your device. The one exception is a purchase: if you subscribe or restore a subscription, Appleβs receipt and an anonymous device identifier go to RevenueCat purely to check whether the subscription is active. Nothing about your child is sent. We are fully COPPA and GDPR-K compliant.
Where are drawings saved? βΌ
All artwork is saved locally on your device only. Nothing is uploaded to the cloud or any server. Use the save button inside the app to store a drawing.
Does it work without internet? βΌ
Drawing and saving work fully offline once lessons are on your device. An internet connection is only needed to download new drawing lessons and, if you subscribe, to verify that subscription.
What age group is the app for? βΌ
Wee Artists is designed for young children, typically ages 2β8. The interface is simple, colourful, and built for little hands and big imaginations.
Will I lose drawings if I delete the app? βΌ
Yes. Because all data is stored locally on your device, uninstalling the app removes all saved drawings. We recommend sharing or exporting any artwork you'd like to keep before uninstalling.
π Troubleshooting
π΅
App won't open
- Force-quit and relaunch
- Restart your device
- Check for updates in the App Store
- Reinstall if issue continues
π’
App slow or freezing
- Close other background apps
- Check device storage space
- Restart the device
- Update to the latest version
βοΈ
Drawing tools not working
- Clean the screen gently
- Try removing screen protector
- Restart the app
- Contact us if it persists
πΎ
Drawings not saving
- Check available device storage
- Tap save before closing
- Restart and try again
- Email us if unresolved